At NHYTRA LLC, customer satisfaction is important to us. We want you to feel confident when shopping with us.

1. Return Period

Customers may request a return within 30 days of receiving their order.

To qualify for a return, items must be unused, in their original condition, and include their original packaging and accessories where applicable.

2. Eligible Returns

Returns may be accepted for products that are defective, damaged, incorrect, or otherwise meet our return conditions.

Items that have been used, washed, altered, or damaged due to customer handling may not qualify for a return if their condition affects resale.

3. Return Shipping Costs

For returns caused by product defects, damage, or incorrect items, NHYTRA LLC will cover the reasonable return shipping costs.

For returns due to personal preference, change of mind, or other non-quality-related reasons, customers are responsible for return shipping costs.

4. How to Request a Return

To initiate a return, please contact our customer support team with the following information:

Email: support@nhytra.com

Please wait for return instructions before sending any products back.

5. Refund Processing

Once your returned item has been received and inspected, we will notify you of the refund approval or rejection.

Approved refunds will be issued to the original payment method within 3–5 business days after the returned item has been received and inspected.

Please note that the time required for the refund to appear in your account may depend on your bank or payment provider.

6. Non-Returnable Conditions

Returns may be declined if products have been used, damaged through improper handling, or altered in a way that affects their resale condition.

7. Contact Information

For return or refund assistance, please contact:

NHYTRA LLC
Email: support@nhytra.com
Address: 2204 Crompond Rd, Yorktown Heights, NY 10598

We appreciate your understanding and support.

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