NHYTRA LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit nhytra.com or make a purchase through our website.
1. Information We Collect
We may collect the following categories of information:
- Personal identification information, including your name, email address, phone number, and billing or shipping address.
- Order information, including purchased products, transaction details, and order history.
- Payment-related information processed through third-party payment providers.
- Technical information, including IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders.
- Arrange shipping and delivery.
- Provide customer service and respond to inquiries.
- Send order confirmations and transaction-related notifications.
- Improve our website, products, and shopping experience.
- Detect and prevent fraudulent transactions.
- Comply with applicable legal obligations.
3. Payment Information
Payments are processed through secure third-party payment service providers.
We do not store complete payment card numbers or CVV security codes on our website servers. Payment providers handle sensitive payment information in accordance with applicable security standards, including PCI DSS where applicable.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, analyze website performance, and improve user experience.
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
5. Information Sharing
We do not sell your personal information in exchange for monetary compensation.
We may share necessary information with trusted service providers, including payment processors, shipping carriers, website hosting providers, and technical service providers, solely to support our business operations and fulfill customer requests.
We may also disclose information when required by law or when reasonably necessary to protect our legal rights and prevent fraud.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal and accounting requirements, resolve disputes, and enforce agreements.
Order and transaction records may be retained for up to seven (7) years after an order is completed, where necessary for business and legal recordkeeping.
7. Your Privacy Rights
Depending on your state of residence, you may have rights to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of eligible personal information.
- Obtain a copy of certain personal information.
- Opt out of the sale or sharing of personal information for targeted advertising, where applicable.
- Not be discriminated against for exercising applicable privacy rights.
8. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
To submit a privacy request, including a request to opt out of the sale or sharing of personal information, please contact:
Email: sebastian@nhytra.com
Subject: California Privacy Rights Request
We will review and respond to eligible requests in accordance with applicable law.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.